Juan L. Garza, MD, FACC

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
980 Ratings
581 Comments

About the Provider

A native of Charleston, WV, Juan L. Garza, MD, FACC, is board-certified in nuclear cardiology and cardiac CT. He is a Fellow in the American College of Cardiology and was Chief Fellow at Long Beach Memorial Hospital, where he also was an associate professor involved in training other physicians in pacemaker insertions.

Medical Education/Training

  • Board Certifications -- Nuclear Cardiology and Cardiac CT
  • Fellowship – Cardiology, University of California at Irvine, Orange, CA
  • Residency/Internship -- University of Texas Health Science at Houston, TX
  • Medical School -- University of Texas Southwestern Medical School at Dallas, TX

Professional Affiliations

  • Fellow, American College of Cardiology
  • Texas Medical Association
  • American Heart Association
  • American Society of Nuclear Cardiology
  • Society of Cardiovascular Computed Tomography

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Sep 25, 2021
Doctor was very nice and friendly and explained everything!
Sep 25, 2021
Very nice and friendly
Sep 25, 2021
We registered on line. There were no delays.It all went smooth.
Sep 25, 2021
It was a great experience! Everyone was very friendly.
Sep 24, 2021
I would recommend this practice to my family and friends.
Sep 24, 2021
None.
Sep 24, 2021
All staff was caring.
Sep 24, 2021
All staff were friendly.
Sep 24, 2021
None.
Sep 24, 2021
All good experiences!
Sep 24, 2021
Never had a problem with anyone there
Sep 24, 2021
Great experience
Sep 24, 2021
Everything was sanitized.
Sep 24, 2021
Dr Garza was very professional and answered all my questions.
Sep 24, 2021
It seemed like a long wait in the waiting room, but I was late so some of the wait was my fault. The receptionist was friendly, as was the nurses and the man running the stress test. Dr Garza was friendly and informed me about the test results
Sep 24, 2021
Very friendly and knowledgeable. She listened and answered all my questions.
Sep 24, 2021
I was late because I got lost. The staff were very willing to still get me in to see Dr Garza. They also still let me do the stress test.
Sep 24, 2021
Danielle was very efficient and friendly.
Sep 24, 2021
Everyone was lovely.
Sep 23, 2021
Great staff
Sep 23, 2021
Appreciate the fact that Dr Garza is straight forward with diagnosis and his suggested treatment regimen in laymen's terms. Been seeing him for 5 years.
Sep 23, 2021
Very efficient even though the office was crowded that day
Sep 23, 2021
Great staff.
Sep 23, 2021
Everyone very efficient
Sep 22, 2021
I wish more Doctors were like Dr Garza about not making you wait and his staff was the same
Sep 21, 2021
The staff is always nice and friendly
Sep 21, 2021
I understand that my appointment to see the doctor can be delayed if there is someone who needs the doctor longer for their appointment!
Sep 19, 2021
I have a lot of confidence in Dr. Garza and his staff.
Sep 19, 2021
Such a lovely person. Very professional but friendly. I hope her leg gets better soon.
Sep 19, 2021
Glad it wasn't full of people waiting and that masks are required to be worn.
Sep 19, 2021
Good
Sep 19, 2021
Good
Sep 19, 2021
Very good
Sep 19, 2021
Good
Sep 19, 2021
Very good
Sep 18, 2021
Reliable practices
Sep 18, 2021
Great staff
Sep 18, 2021
Very knowledgeable in his field.
Sep 18, 2021
Very friendly and courteous
Sep 18, 2021
Very organized
Sep 18, 2021
Great service
Sep 18, 2021
She took my vitals and showed me to the room. Informed me that the Dr. Would be right in.
Sep 18, 2021
Short visit. He told me of my problem and said he wanted to order a procedure and I agreed . He expressed his concern for me and mentioned he was happy to make my acquaintance.
Sep 18, 2021
Office staff was very attentive and helpful.
Sep 18, 2021
Added a treadmill after visit w MD
Sep 18, 2021
Very efficient office, friendly too
Sep 18, 2021
The best teamwork.
Sep 18, 2021
Best service ever. Excellent person. Extremely knowledgeable. Loved it!
Sep 18, 2021
Never an issue when it came to safety and sensitivity.
Sep 18, 2021
Very satisfied with service
Sep 18, 2021
Excelente service overall
Sep 18, 2021
Very helpful and knowledgeable. Great!
Sep 15, 2021
Everyone was very respectful, very organized
Sep 15, 2021
Loved Dr Garza
Sep 15, 2021
My nurse was excellent, informative, knowledgeable, friendly and courteous
Sep 15, 2021
Overall good experience
Sep 15, 2021
Great staff, nurse and doctor
Sep 15, 2021
Dr. Garza and his staff are the best! They care about their patients and do everything they can to help them. I am so blessed to have Dr. Garza as my cardiologist.
Sep 14, 2021
Felt appreciated. Nice experience compared to other Dr visits somewhere else.
Sep 13, 2021
Very good!
Sep 13, 2021
Very good
Sep 13, 2021
Pleasant!
Sep 13, 2021
Very pleasant
Sep 13, 2021
Very good!
Sep 13, 2021
OK
Sep 12, 2021
As stated previously the entire staff was awesome.
Sep 12, 2021
Entire staff was fantastic.
Sep 12, 2021
See previous comment.
Sep 12, 2021
I was an hour early, but the office got me In within within 5 minutes.
Sep 12, 2021
Upon arrival to check in, I was handed a long form to complete (new computer system) that says it can be completed in 10 minutes. It took me about 30 minutes and then had to sit and wait about the same time to be called in. I weight and then went to exam room and waited for about 20 min before the doctor came in. It took about 5 mins or less for exam and sent to get next appointment.
Sep 11, 2021
Will always stay with this clinic, and let my experince with you all share with my family. Via text, phone,mail.
Sep 11, 2021
During and after pandemic, staff has precautions of not just for us the patients,but for staff. This is important to me, because I`m very caution my self, and for my family, especially my daughter fighting cancer since 2018
Sep 11, 2021
It`s amazing how well they concered themselves with not just a patient, but like family.
Sep 11, 2021
Nurses, assistants, and front employees are mindful of the degree of each patient.
Sep 11, 2021
Everyone is on top of their schedule, and thats why it always goes fast.
Sep 11, 2021
Always friendly, and courteous, and patient.
Sep 11, 2021
Good
Sep 10, 2021
Na
Sep 10, 2021
I like registering online.
Sep 10, 2021
Liked her a bunch.
Sep 10, 2021
Dr Garza was great.
Sep 10, 2021
Hard to communicate with staff through the portal. My questions were not interpreted as I asked.
Sep 10, 2021
Everyone was pleasant.
Sep 8, 2021
Okay
Sep 8, 2021
Good experience
Sep 5, 2021
Had a great experience with Dr Garza
Sep 3, 2021
Staff professional and courteous
Sep 3, 2021
Good
Sep 3, 2021
Couldn't have better visit to this clinic
Sep 3, 2021
She was very thorough
Aug 30, 2021
Always Good and prompt
Aug 30, 2021
Good and to the point; positively no chitchatting, no waste of time!
Aug 30, 2021
Good experience, as it should be
Aug 30, 2021
Very good; clear and brief feedback; we communicate very well! He seems to appreciate seeing the personal record that I maintain!
Aug 30, 2021
Always good
Aug 30, 2021
Staff was patient and friendly during the visit.
Aug 30, 2021
Hand sanitizers were available throughout the office.
Aug 30, 2021
Provider was open minded about health concerns.
Aug 30, 2021
Nurse was very helpful.
Aug 30, 2021
Very courteous from front desk receptionist.
Aug 30, 2021
V
Aug 29, 2021
Team were very professional and kind
Aug 28, 2021
Good
Aug 28, 2021
Good experience.
Aug 28, 2021
I had a very good experience.
Aug 28, 2021
Very good experience.
Aug 28, 2021
All? good experiences.
Aug 28, 2021
Very good experience. Very polite and Professional.
Aug 28, 2021
Experience was all good once I got through the obstacle
Aug 27, 2021
Had to go through an answering service to schedule an appointment.
Aug 27, 2021
Dr Garza is a favorite. He cares.
Aug 27, 2021
Very efficient office
Aug 27, 2021
Made to feel comfortable
Aug 27, 2021
Nurse was very friendly. Receptionist and the staff making followup appointments were polite and businesslike
Aug 26, 2021
Nurse was friendly and helpful.
Aug 26, 2021
I checked in and paid prior to the visit so their were no issues at check in or check out.
Aug 26, 2021
Excellent all around.
Aug 26, 2021
Dr Garza is also my husband's cardiologist. I felt very comfortable with him
Aug 26, 2021
He was very congenial and took care of everything that needed to be done before I saw Dr Garza
Aug 26, 2021
See above comment
Aug 25, 2021
Good
Aug 25, 2021
Good
Aug 25, 2021
Nurse was very nice.
Aug 25, 2021
Dr. Garza has been my Doctor for a long time. He is a good doctor and always professional and very nice and concern .Thank you Doctor!
Aug 25, 2021
Very good.
Aug 25, 2021
Good
Aug 19, 2021
Good
Aug 19, 2021
I actuallty scheduled this visit for the other location, but was called to westover.
Aug 19, 2021
Great
Aug 19, 2021
Good
Aug 19, 2021
I hate robots and this interface! Doctor top notch, staff outstanding, interface and direct communication with this office not so great.
Aug 19, 2021
Great organization
Aug 18, 2021
Always recommend Dr Garza to family and friends
Aug 18, 2021
Trust this Dr with my life
Aug 17, 2021
Had to wait over 40 days to see Doctor. He was on vacation all of July.
Aug 16, 2021
I like Doctor Garza and he seems to care about me and my health
Aug 16, 2021
Almost no wait time
Aug 16, 2021
She was very professional
Aug 16, 2021
Always a good experience
Aug 15, 2021
I need someone in the computer technical department to call me to help me login to the Athena Health portal and change the old phone number to my new one so I can see the results of my most recent examination. To avoid me having to get it personally at my doctor's office.
Aug 15, 2021
I need someone in the computer technical department to call me to help me login to the Athena Health portal and change the old phone number to my new one so I can see the results of my most recent examination. To avoid me having to get it personally at my doctor's office.
Aug 13, 2021
Very pleased with COVID protocol.
Aug 13, 2021
Dr Garza was very nice and informative,
Aug 13, 2021
Very personable young lady!
Aug 13, 2021
The nurses and office staff are efficient
Aug 13, 2021
Every body stayed safe and clean.
Aug 13, 2021
Everything was easy and good.
Aug 13, 2021
The intake was easy and thearou. Was easy and safe. Satisfied.
Aug 13, 2021
He was amazing and seemed he truly cared about the issues I was having.
Aug 13, 2021
Everyone put me at ease.
Aug 13, 2021
Everyone was super friendly
Aug 13, 2021
VERY PROFESSIONAL
Aug 13, 2021
GREAT STAFF
Aug 13, 2021
Very knowledgeable on my fup visit
Aug 13, 2021
Great visit
Aug 13, 2021
Office always clean n people r great n professional
Aug 12, 2021
The nurse was very friendly and knowledgeable
Aug 12, 2021
Didn't have to wait
Aug 12, 2021
Excellent visit
Aug 12, 2021
Ver timely. Early even.
Aug 11, 2021
There was no delay.
Aug 9, 2021
Super good
Aug 9, 2021
Always good
Aug 9, 2021
Good
Aug 9, 2021
Super good
Aug 9, 2021
Super good
Aug 9, 2021
This people are committed to our health . It's always a pleasure to go back for my visit I'm trill with all of them
Aug 9, 2021
Very smooth appointment
Aug 9, 2021
Great staff and wonderful professional service. Dr. Garza is also a very caring physician and listens to me as his patience.
Aug 8, 2021
Dr. Garza always seems to be in a good mood.
Aug 8, 2021
Wonderful. So open to my concern. Engaging in conversation. Total eye contact..something that is a must for me. Thanks for having someone that made my visit comfortable.
Aug 8, 2021
Very professional
Aug 8, 2021
Dr. Garza is very professional; very straight forward. He instilled in me more confidence and a more positive attitude.
Aug 8, 2021
My visit was efficient, and the staff could not have been more helpful!
Aug 8, 2021
The staff said that I had cancelled my appointment per their records. I do not remember cancelling, but I inadvertently could have. Nevertheless, she said that she could squeeze me in. She was able to get me in to see the doctor, so everything turned out better than I expected.
Aug 6, 2021
Danielle was excellent.
Aug 5, 2021
Dr Garza is Awesome
Aug 5, 2021
She was Great!
Aug 5, 2021
Everyone was very friendly and nice
Jul 16, 2021
Everything was smooth
Jul 16, 2021
The nurse/assistant was very good at her job and very professional.
Jul 15, 2021
Very pleased!
Jul 15, 2021
I was very impressed with her...
Jul 15, 2021
No wait, in fact I was early and seen immediately!
Jul 15, 2021
It was timely, friendly, and expected.
Jul 15, 2021
It is always a little anxious waiting for test results.Informed I. A timely manner.
Jul 15, 2021
It is a good experience. Friendly helpful staff.
Jul 15, 2021
All good.
Jul 15, 2021
Friendly and courteous
Jul 15, 2021
Precise
Jul 15, 2021
Very nice person.
Jul 15, 2021
Staff is always efficient, professional and friendly.
Jul 14, 2021
My recent visit was noticeably more efficient with less wait time than previous visits.
Jul 9, 2021
From registration to check-out the support staff is terrific.
Jul 9, 2021
She was wonderful. Kept me distracted during the EKG. Left me feeling like I had her complete attention. Unhurried and attentive.
Jul 8, 2021
Always a professional
Jul 8, 2021
The nurse was awesome very caring
Jul 8, 2021
Dr Garza is the best always on target with my needs
Jul 8, 2021
20 years seeing this same physician wouldSeem to say I am satisfied
Jul 8, 2021
Very personal
Jul 8, 2021
Very courteous staff
Jun 30, 2021
Dr Garza has been my cardiologist for approx 7 yrs, and has always given me the best advice, information in a direct forthright manner, including this last visit
Jun 28, 2021
This was my 1st visit to this clinic. Give me some time to get to know the personnel better.
Jun 28, 2021
this was my 1st visit. Give me some time to get to know Dr Garza.
Jun 28, 2021
From arrival to follow up to departure, everything was outstanding.
Jun 28, 2021
An extremely sterile environment.
Jun 28, 2021
Dr Garza is one of the best doctors I have ever been treated by. A thorough professional in every sense.
Jun 28, 2021
Daisy was great
Jun 28, 2021
did my registration online, was seen a few minutes after completing it. No delays. Daisy was excellent in preparation process. Dr Garza was in soon afterward.
Jun 28, 2021
everything excellent, came early got in before my appointment time
Jun 28, 2021
all good
Jun 28, 2021
no problem
Jun 28, 2021
The person getting processed took a while while as it turned out the next two in line took very little. Only one person doing the processing.
Jun 27, 2021
Everyone is friendly and knowledgeable. Very professional.
Jun 27, 2021
good
Jun 27, 2021
good
Jun 27, 2021
good
Jun 27, 2021
good
Jun 27, 2021
good
Jun 27, 2021
good
Jun 27, 2021
good
Jun 26, 2021
thanks
Jun 26, 2021
thanks
Jun 26, 2021
thanks
Jun 26, 2021
thanks
Jun 26, 2021
thanks
Jun 26, 2021
thank you
Jun 25, 2021
Great Staff
Jun 24, 2021
over all good experience, staff is professional and courteous
Jun 23, 2021
good
Jun 23, 2021
good
Jun 23, 2021
Good Experience Doctor not to talkative
Jun 23, 2021
Excellent
Jun 23, 2021
Good Experience
Jun 23, 2021
Good Experience especially Doctors nurse
Jun 22, 2021
everything went well
Jun 21, 2021
This physician is very helpful and caring.
Jun 21, 2021
Was there less than 30 minutes.
Jun 21, 2021
Everyone is friendly and helpful.
Jun 21, 2021
I am a retired judge and not the easiest patient to treat. I read too much. They all do a great job.
Jun 21, 2021
always a professional enjoyable experience
Jun 20, 2021
great staff
Jun 20, 2021
Good
Jun 20, 2021
After a good EKG report, Dr. Garza still surprised me with a stress test in order to give me cardiac clearance for an upcoming surgery. At least I won't have to do it at my annual exam next July, 2022.
Jun 20, 2021
Dr. Garza is excellent I come from a family of physicians
Jun 20, 2021
Again this was for my appointment with Dr. Garza The PA was excellent
Jun 19, 2021
none
Jun 19, 2021
none he did his job
Jun 19, 2021
like I said I was feeling good and hope that my problem with breathing is not my heart thou he found calcium in my artery's meds might help lower it
Jun 19, 2021
none doctor's appt went well and left feeling good and hope..
Jun 18, 2021
staff accommodated a stress test order by the doctor without a need to return for another appointment.
Jun 18, 2021
I like the on-line registration.
Jun 17, 2021
great staff
Jun 17, 2021
great
Jun 17, 2021
Excellent
Jun 15, 2021
Dr. Garza is the most professional, thorough, caring and COMPETENT healthcare provider I have or have had in the last 30 years.
Jun 13, 2021
Nurse was very friendly and courteous and listened carefully to my concerns.
Jun 13, 2021
Everyone in the office is very friendly and courteous.
Jun 12, 2021
Dr Juan Garza has been my cardiologist for four years. He is a caring person.
Jun 12, 2021
I always have a good experience. the nurse is very friendly which make you be at ease.
Jun 11, 2021
Good
Jun 11, 2021
Good
Jun 11, 2021
Good
Jun 11, 2021
Good
Jun 11, 2021
Good
Jun 11, 2021
Good
Jun 10, 2021
Have recommended Dr. Garza to several people.
Jun 10, 2021
Followed protocol to the letter..
Jun 10, 2021
I felt I was listened to about recent changes in conditions and I was included in plan of care and cmedication changes. Dr. Garza took the time to write the changes down for me, so when I got home there was no question about what was said. Perfect!
Jun 10, 2021
Eased my nervousness with a smile and being humorous. Calmed me right down.
Jun 10, 2021
Hardly any wait for anything. Everyone very professional and patient.
Jun 10, 2021
Couldn't be any better. Everyone was friendly and efficient with a smile and sense of humor(most important).
Jun 10, 2021
very good
Jun 10, 2021
very good
Jun 10, 2021
very good
Jun 10, 2021
very good
Jun 10, 2021
good
Jun 10, 2021
very nice and well done
Jun 10, 2021
dr Garza is a wonderful doctor and I trust him explicitly.
Jun 10, 2021
staff helped with phone portal issues. wonderful girls.
Jun 10, 2021
Staff is wonderful and helpful. all of them.
Jun 10, 2021
I'm impatient so any time waiting is hard for me
Jun 10, 2021
The office staff were very helpful in setting up appointments for me.
Jun 10, 2021
Dr. Juan Garza was the physician who attended me. He has always shown genuine concern for my health.
Jun 10, 2021
The nurse I had was very courteous and informative.
Jun 10, 2021
I have always been very satisfied with my experience at this office.
Jun 9, 2021
na
Jun 8, 2021
the staff always works well together in my experience.
Jun 8, 2021
So far I've only had a good experience.
Jun 8, 2021
they've all been kind and comforting.
Jun 8, 2021
everything went smoothly and we were out in 45 minutes.
Jun 8, 2021
everyone is very professional and makes me feel at ease,
Jun 8, 2021
Dr Garza is very thorough at explaining all aspects pertaining to my exam in a way it's easy to understand.
Jun 8, 2021
No delays and in for exam a few minutes earlier than scheduled time
Jun 8, 2021
All the staff were professional, helpful and polite.
Jun 8, 2021
saw Dr Garza 5 yrs ago. same positive and productive outcome
Jun 8, 2021
lot of patients but moved efficienty
Jun 8, 2021
very positive people and experience
Jun 8, 2021
all good
Jun 8, 2021
Dr. Garza is friendly, profession and to the point.
Jun 8, 2021
All personnel adhered to protocol.
Jun 8, 2021
Nurse treated me quickly and professionally.
Jun 8, 2021
Dr. Garza saw me as quickly as I expected. I was also given an EKG.
Jun 8, 2021
computer was reacting slowly, so not personnel's fault.
Jun 7, 2021
Pleasant experience. All staff and Dr were very informative and listened to my concerns.
Jun 7, 2021
great
Jun 7, 2021
great
Jun 7, 2021
good
Jun 7, 2021
good
Jun 7, 2021
great experience
Jun 4, 2021
good job by all
Jun 3, 2021
Love the new online check in
Jun 3, 2021
there were no delays. they were very friendly and on there jobs.
Jun 3, 2021
no complaints
Jun 3, 2021
I have recommended Dr Garza to friends and family
Jun 3, 2021
no complaints
Jun 3, 2021
No complaints
Jun 3, 2021
no complaints
Jun 3, 2021
Dr Garza and his staff are excellent.
Jun 2, 2021
been going to Garza for years and he has always provided great care
Jun 2, 2021
very good
Jun 2, 2021
very good and professional
May 29, 2021
very professional staff.
May 27, 2021
Won my trust; I was very happy with interactions.
May 27, 2021
I was set a ease.
May 27, 2021
Courteous and Kind, Professional
May 27, 2021
Unbeknownst to me, the testing/screening had been scheduled for 2 1/2 hours after appointment. However, Joe was able to work me in within a short wait, which I appreciated.
May 26, 2021
SINCE this was my first visit with doctor GARZA IT WAS A LONG WAIT BUT I like Dr Garza very much because he took the time to explain the situation.
May 26, 2021
Wait was poor because I was a new patient.
May 26, 2021
Fabulous experience.
May 26, 2021
Very good experience!!!
May 26, 2021
Terrific experience!!
May 26, 2021
Great experience!
May 26, 2021
Dr Juan Garza and his staff treat their patients with care.
May 26, 2021
good
May 26, 2021
good
May 26, 2021
very good
May 26, 2021
very good
May 26, 2021
very good
May 26, 2021
very good
May 25, 2021
It would be great if waiting time was cut down some.
May 25, 2021
very efficient.
May 23, 2021
Every body were nice and helpful.
May 23, 2021
I am happy with Dr Garza and his staff .
May 23, 2021
Good experience.
May 22, 2021
I understand that the doctor can't predict the amount of time spent with any given patient.
May 20, 2021
GOOD
May 20, 2021
good
May 20, 2021
he is the best...
May 20, 2021
very good
May 20, 2021
very good
May 20, 2021
always the best
May 20, 2021
love the doctor He was very thorough
May 20, 2021
highly recommend to friends in for a cardiologist dr
May 20, 2021
professional
May 20, 2021
very understanding and self explanatory on questions I asked and opinions
May 20, 2021
good
May 20, 2021
good experience every time I visit dr
May 20, 2021
good experience very professional and courteous
May 20, 2021
Professional Staff and again, Dr. Juan Garza is a wonderful blend of clinical simplicity for the care of my heart disease and observation of my overall well-being. Despite the wait for him, I always have an appreciation for his care.
May 20, 2021
Regarding needs, review scheduling of patients as not to overbooking. Each patient has different visit needs, especially in Cardiology for which I understand.
May 20, 2021
Dr. Garza is an extremely attentive and caring Physician; I only wish his schedule wasn't so busy. I am appreciative of the time I am allotted with me. My visits are usually brief compared to the wait time to see him.
May 20, 2021
Attentive to my visit.
May 20, 2021
Dr. Garza seemed overbooked; I asked about delay as this particular visit was the most I have ever waited.
May 20, 2021
Good Experience
May 20, 2021
Every single encounter with every single person in this staff, was extremely positive.
May 20, 2021
We had such a positive experience with the entire staff. We were supposed to see Dr. Kuri, but since he was out of town, Dr. Garza was willing to accommodate us pretty quickly, at the recommendation of our daughter's pediatrician. The entire staff was so courteous, kind, and pleasant to deal with. Dr. Garza was very thorough and answered all of our questions. I would recommend this office to anyone
May 19, 2021
EXCELLENT!
May 19, 2021
great
May 19, 2021
great
May 19, 2021
great
May 19, 2021
great
May 18, 2021
Have recommended Dr. Garza to a number of patients in my age group.
May 18, 2021
See previous comments... when I arrived I had to access my phone to fill out new forms
May 18, 2021
Excellent physician who has my confidence.
May 18, 2021
was asked to complete forms for a new electronic system... a bit overwhelming for my age and health... should have grandfathered in older patients... asking patients to do work done by trained staff will likely lead to errors
May 16, 2021
The thing I don't understand is, why do I have to go into the office when my test results were normal. It seems that could have been completed on the computer or by phone. Between the time it took me to drive roundtrip to the clinic, wait, and then spend time with the doctor, three hours of my time was basically wasted,
May 16, 2021
My nurse/assistant was very prompt and efficient.
May 16, 2021
I was on time for my appointment. It was at least 45 minutes before I saw the doctor.
May 16, 2021
No direct contact with the clinic. Each time, I have to go through a call service. If I miss a call back, I again have to go through the call service, sometimes waiting a day before a return call.
May 15, 2021
Dr. Garza listening carefully to my concerns, encouraged me to be an active partner in pursuing a healthy heart/life and referred me a cardiologist with a specific area of specialty for my condition. His collaborative approach to patient care is very much appreciated!
May 14, 2021
very efficient , courteous, concerned
May 14, 2021
She was very kind and professional!!
May 14, 2021
The check up was very brief, but Dr. Garza took time to answer the few questions I had. I trust his expertise, and I appreciated his time. it was a pretty quick appointment.
May 14, 2021
The person at the front desk said I had not checked in. I explained that I had two nights before and had also done it back in February or March for one of the previous appointments. She said that I should have checked in with one of the two messages that came the morning of the appointment. It would be helpful if the wording on those last two messages had indicated it was a different thing than the update I had done. I was getting ready to go and thought II had already done all the preparatory things online. Thank you!
May 14, 2021
The assistant was wonderful
May 14, 2021
I printed registration papers at home but the wait in the sitting area was about 45 min
May 14, 2021
I printed registration papers at home but the wait in the sitting area was about 45 min
May 12, 2021
I am very happy with Dr. Garza and his staff.
May 12, 2021
everyone was efficient and curteous
May 12, 2021
A very happy with Dr. Garza and his staff.
May 12, 2021
Excellent experience
May 12, 2021
Dr. Garza is compassionate, gentle, thorough, experienced, and a fantastic doctor. I feel completely comfortable being under his care and very confident in his treatment of my heart.
May 10, 2021
Dr. Garza and his staff treated me with respect, were courteous. Dr. Garza gave me an ekg and thought there was a problem so he ordered a sonogram. The sonogram came out ok and he was very pleased. He wants to see me a yr. from now as a follow up.
May 10, 2021
Dr. Garza and his staff are kind, competent and knowledgeable. Dr. Garza had an ekg given to my Mother and found a problem so he had a sonogram taken and everything was ok. He goes the extra mile to make sure Mom was ok. We consider Dr. Garza an excellent Dr. and his staff courteous and kind.
May 10, 2021
We registered in advance with our patient portal and our wait time was about 5-10min. Dr. Garza's staff was very friendly and helped us through the process as quickly as possible.
May 8, 2021
I've confused my last two visits to the Sonterra office. The first visit was for a procedure. Excellent throughout. Took several hours. Made quite comfortable by all staff. I didn't get a survey for that one. This survey is for the follow-up visit with Dr. Garza.
May 8, 2021
Dr. Garza is great!
May 8, 2021
Very helpful and professional. Quite comfortable during the entire procedure.
May 8, 2021
These comments do NOT apply to my prior attempt to be seen at the Spurs Lane office. Straight ones there. Have addressed this with a very courteous representative, but needs to be accented.
May 6, 2021
being unfamiliar with the area, we arrived early. the staff was so nice to take us in early as opposed to waiting over an hour for our scheduled appointment. this was most appreciated.
May 6, 2021
receptionist is not very friendly. The rest of the staff is excellent
May 4, 2021
No complaints - I've been going to that same location for 26 years (1995) with the same cardiologist. I draw no distinction between a 4 or 5. I might have chosen either one.
May 2, 2021
Very helpful
May 2, 2021
prompt and professional services from everyone
Apr 24, 2021
previously answered.
Apr 24, 2021
they are always washing their hands.
Apr 24, 2021
I have been with Dr Garza for nearly five years and he has been a joy to have as a health provider. always pleasant takes time to answer my questions.
Apr 24, 2021
everything was good!
Apr 24, 2021
no bad experiences whenever I go to see Dr Garza.
Apr 24, 2021
great nurse
Apr 24, 2021
I appreciate the care and time given to my case. Thank you! The only thing, I wish was smoother was the assessment test for new pt. I had hope to get all assessments done in one visit to minimize COVID risk. Sadly, this was not possible.Consequently, I need to return for an echocardiogram & then make a 3rd visit to get the results. Otherwise, lovely practice & great people.
Apr 24, 2021
This is a caring, friendly, service oriented practice.
Apr 23, 2021
good
Apr 23, 2021
none.
Apr 23, 2021
none.
Apr 23, 2021
Dr. Garza was very informative.
Apr 23, 2021
very nice.
Apr 23, 2021
none
Apr 23, 2021
none
Apr 22, 2021
the nursing staff was very kind.
Apr 22, 2021
Good
Apr 22, 2021
Good
Apr 22, 2021
Good
Apr 22, 2021
Good
Apr 22, 2021
Good
Apr 22, 2021
Good
Apr 22, 2021
excellent service
Apr 21, 2021
overall good, where the impersonal part with the app was bad, the staff made up for it.
Apr 21, 2021
I felt that my physical care was very important to the staff at this office.
Apr 21, 2021
I was very happy and pleased with everyone at this location
Apr 21, 2021
I really felt like I was in good hands.
Apr 20, 2021
Dr. Garza is a very capable cardiologist and very forthcoming with information about my present condition. I would recommend him to all.
Apr 20, 2021
Very polite and attentive.
Apr 18, 2021
Dr. Garza was very soft spoken and had a genuine concern for my feelings. He reassured me that I need not feel afraid and explained the results of the EKG and stress test.
Apr 18, 2021
Everyone was very kind and courteous and helped answer my concerns.
Apr 14, 2021
Staff was outstanding
Apr 14, 2021
Outstanding
Apr 14, 2021
Dr Garza is the best physician I have. I always feel like he has my best interest in mind. I couldn't be more pleased.
Apr 13, 2021
good
Apr 13, 2021
good
Apr 13, 2021
good
Apr 13, 2021
good
Apr 13, 2021
good
Apr 13, 2021
Daniele was an excellent PA assistant
Apr 13, 2021
Joey was very polite and efficient
Apr 10, 2021
Care, service and professionalism
Apr 10, 2021
showed complete professionalism.
Apr 10, 2021
Dr Garza is very professional and actually listen to your concerns and response to your questions.
Apr 10, 2021
very easy to talk with, had a good personality
Apr 10, 2021
everything which on schedule
Apr 10, 2021
very courteous and professional
Apr 10, 2021
none.
Apr 10, 2021
ekg went well. painless.
Apr 10, 2021
Juan Garza is the best.
Apr 10, 2021
pleasant experience.
Apr 10, 2021
no problems
Apr 10, 2021
excellent
Apr 10, 2021
all was great
Apr 10, 2021
friendly
Apr 10, 2021
all want great
Apr 10, 2021
Excellent patient services!!!
Apr 9, 2021
the electronic registration apparently broke down when it reached payment, and it seemed like the half hour I spent answering questions was wasted. fortunately, I had recently successfully completed the electronic registration before a stress test, so it was mostly redundant anyway. I did appreciate that the doctor/office called me very quickly after my calcium score to schedule the stress test so that could be done before I saw Dr. Garza.
Apr 8, 2021
you do a good job.
Apr 6, 2021
Good experience because I filled out the paperwork ahead of time. Dr. Garza was very nice and attentive.
Apr 4, 2021
Dr Garza was very clear in explaining a health issue for me to truly understand what my body was dealing with. I appreciated the clarification.
Apr 3, 2021
Dr Garza is amenable, extremely professional and goes out of his way to explain and agree on optimum treatment.
Apr 3, 2021
Outstanding help from Carson with scheduling
Apr 2, 2021
very good
Apr 2, 2021
friendly and thorough
Apr 2, 2021
thoughtful and friendly.
Apr 2, 2021
everyone was courteous and professional.
Apr 2, 2021
I initially came to see dr graza after receiving high recommendation from many healthcare providers.
Apr 1, 2021
Awesome experience and outcome
Apr 1, 2021
everyone was helpful and professional
Apr 1, 2021
Everyone that I came in contact with (staff) was very courteous and helpful.. I had a great experience.
Mar 31, 2021
Dr. Garza was very professional. He explained everything in detail.
Mar 31, 2021
Dr. Garza and the staff were very professional and courteous. I left feeling better and informed about what I had to do to improve my health.
Mar 31, 2021
She was incredible! So understanding about my concerns.
Mar 31, 2021
good
Mar 31, 2021
good
Mar 31, 2021
excellent
Mar 31, 2021
good
Mar 31, 2021
always good
Mar 30, 2021
Dr. Garza was very kind and took the time to listen to me and to present to me future care that would be needed
Mar 30, 2021
Everyone on the staff there was kind courteous and professional
Mar 30, 2021
People at the office are great
Mar 29, 2021
never have had a bad experience.
Mar 28, 2021
Dr Garza was very attentive and thorough ! He explained my condition, made suggestions and gave me the final say of treatment!!
Mar 28, 2021
Attending Nurse was great! I'm ashamed to say I don't remember her name!!
Mar 28, 2021
Dr Garza was great! His attending nurse was very nice, and apologetic for the long wait time!
Mar 27, 2021
good people
Mar 27, 2021
a great visit quick and professional i felt safe
Mar 27, 2021
a great Doctor, knowledgeable, interested and caring
Mar 27, 2021
very professional, polite and competent
Mar 27, 2021
no wait, a great visit
Mar 27, 2021
the staff is very professional and courteous a please to be here
Mar 26, 2021
liked signing in on line
Mar 26, 2021
easy
Mar 20, 2021
None
Mar 20, 2021
None
Mar 20, 2021
I like Dr Garza. I have been seeing him for over ten years.
Mar 20, 2021
None
Mar 20, 2021
Have been seeing Dr Garza for over ten years and I like him.
Mar 20, 2021
good
Mar 19, 2021
Danielle was a 5 Star Assistant
Mar 19, 2021
Danielle was an excellent assistant and very attentive to my needs and history. Dr. Garza was very engaging and educational in our visit
Mar 18, 2021
Carson is a top notch professional -easy to work with and answers all of your questions.
Mar 18, 2021
Dr Garza is a superb physician. Totally happy finding him right after my move to San Antonio in 2014.
Mar 18, 2021
great group of folks
Mar 17, 2021
no problems at all
Mar 15, 2021
Dr Garza has always been professional and courteous
Mar 15, 2021
staff is very courteous
Mar 14, 2021
He is an excellent professional.
Mar 14, 2021
I was very happy and impressed with the service.
Mar 14, 2021
excellent experience
Mar 14, 2021
Dr. Garza is a really good doctor.
Mar 14, 2021
Danniel was great.
Mar 14, 2021
Contacting doctor office, by phone, is a nightmare. The voicemail prompts are so that you cannot get a person very easily.
Mar 13, 2021
very positive experience. Dr. Garza took the time to explain all diagnostic study results and proposed treatment I believe will actually help.
Mar 13, 2021
I HAVE BEEN SEEING DOCTOR GARZA FOR OVER 10 YEARS. I APPRECIATE THAT HE HAS A GENUINE CONCERN FOR HIS PATIENTS. HE IS A CREDIT TO HIS PROFESSION!
Mar 12, 2021
I have never had a bad experience
Mar 12, 2021
I"ve been with Dr Garza for many years and I don't have any complaints.
Mar 12, 2021
good experience
Mar 12, 2021
good experience
Mar 12, 2021
good visit
Mar 12, 2021
good experience
Mar 12, 2021
good timing
Mar 12, 2021
good visit
Mar 10, 2021
Pleasant Visit. Everyone treated us very professionally.
Mar 10, 2021
Jamie was so understanding and patient with me during the stress test.
Mar 10, 2021
I have never had a nurse do such a thorough intake and listen so intently before. Danielle was wonderful.
Mar 10, 2021
It was a good experience. Had a good discussion with Dr. Garza
Mar 9, 2021
company. initial nurse that took me back was very courteous and cute.
Mar 9, 2021
had no issues with the visit. in fact the staff was very polite and enjoyed their companh.
Mar 9, 2021
all good
Mar 9, 2021
none
Mar 9, 2021
dr. Garza has people skills
Mar 9, 2021
all good
Mar 9, 2021
none
Mar 9, 2021
all went well
Mar 9, 2021
Doctor Garza explained everything and listened to me, I like him and trust him
Mar 9, 2021
the nurse was excellent
Mar 9, 2021
very good experience overall
Mar 8, 2021
I spent a very short time with the nurse assistant, I did have the opportunity to talk with the representative from St Jude who answered a lot of my questions about my Merlin @home monitoring.
Mar 8, 2021
took about 15 min to complete initial paperwork followed by a 30min wait before being called to come to the back (exam areas) . Once there thing were timely & went well.
Mar 7, 2021
Dr. Garza is the best.
Mar 7, 2021
The nurse that performed the ekg was excellent... courteous and professional!
Mar 7, 2021
Registration via online was simple and quick.
Mar 7, 2021
My experiences during my visits are always the best.
Mar 7, 2021
physican is wonderful. office staff indifferent
Mar 7, 2021
great staff
Mar 6, 2021
Good experience under a stressful situation. I appreciated their calmness and mindfulness of my feelings.
Mar 6, 2021
will recommend
Mar 6, 2021
pleasant and comfortable atmosphere
Mar 6, 2021
Excellent !
Mar 6, 2021
very patient and show concern and want to help you.
Mar 6, 2021
Dr Garza and his staff make you feel well.
Mar 6, 2021
I have been spreading the word about how I really liked Dr Garza and all the staff. The registration and appointment system is very convenient and comfortable.
Mar 5, 2021
Dr Garza has treated me for 12 years now. I was a mess when I came to his office. I have received very good care.
Mar 5, 2021
I am very pleased with services rendered. I believe Dr. Garza knows my health history and makes good decisions regarding treatment.
Mar 5, 2021
Had a long wait for person to show up to test my Pacemaker. Staff did their to get me ready and then to the exam room before the pacemaker person showed up. Everyone did their best to help.
Mar 4, 2021
everything was in the up and up.
Mar 4, 2021
Dr Garza was professional and had quick answers to my questions it was a very good visit with him.
Mar 4, 2021
workers were very professional in there duties.
Mar 4, 2021
had good working skills.
Mar 4, 2021
good
Mar 4, 2021
good
Mar 4, 2021
good
Mar 4, 2021
good
Mar 4, 2021
I had good service there
Mar 3, 2021
very friendly front desk personnel. the one assisting me was helping out and wasn't completely sure of how to complete the checkin but her coworker jumped in to assist.
Mar 3, 2021
she even helped me to the scale because I'd only just begun to put all my weight on my broken right leg.
Mar 3, 2021
everyone was very helpful.
Mar 2, 2021
by all means
Mar 2, 2021
dr Hemner recommend him ,,,and I will too
Mar 2, 2021
very good,,, no complaints
Mar 2, 2021
very good
Mar 2, 2021
fast, friendly and efficient
Mar 2, 2021
overall good
Mar 2, 2021
Dr.Garza really listened to my questions and answered in words I could understand